PRIVACY STATEMENT


We are aware of the trust you place in visiting our website and possibly booking a consultation with ELENA FLAKKARI. We therefore find it very important to guarantee this trust and to protect your privacy on our website, in accordance with the General Data Protection Regulation (GDPR). This privacy statement describes how personal data is processed by ELENA FLAKKARI, so that you can gain insight into how we work.

ELENA FLAKKARI, is responsible for the processing of personal data as described in this privacy statement.

 

Personal data we process

ELENA FLAKKARI processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

First and last name

Date of birth

Time of birth

Place of birth

Photo

Telephone number

Email address

 

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under the age of 18. Unless they have permission from legal parents/guardians. However, we cannot verify that a visitor is over the age of 18. We encourage parents to be involved in their children's online activities in order to prevent the collection of information about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at ###mail address### and we will delete this information.

 

For what purpose and on what basis do we process personal data?

ELENA FLAKKARI processes your personal data for the following purposes:

– Handling your payment

– Preparing for consultation

– To be able to call or e-mail you if this is necessary to be able to provide our services

 

Automated decision-making

ELENA FLAKKARI assumes no responsibility on the basis of automated processing decisions on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without the involvement of a human being (e.g. an employee of ELENA FLAKKARI).

 

Payments

Payments on ELENA FLAKKARI are processed via a secure SSL connection and will be made by our payment partner ###NAME PSP###. The payment details are only kept by ###NAME PSP### and by your own bank. You can read here (ADD PSP LINK) how ###NAAM PSP### processes this data.  

 

How long we keep personal data

ELENA FLAKKARI does not store your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: 6 months.

 

Sharing personal data with third parties

ELENA FLAKKARI only provides it to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

 

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by ELENA FLAKKARI and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to ###mail address###. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. We will respond to your request as soon as possible, but within four weeks. ELENA FLAKKARI would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

 

How we protect personal data

ELENA FLAKKARI takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service via ###mail address###. ELENA FLAKKARI works with a protected website and has additional protective measures such as virus scanners and firewalls.

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Privacy Statement ELENA FLAKKARI September 2024

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