GENERAL TERMS AND CONDITIONS

How nice that you want to book or have booked a service with ELENA FLAKKARI. ELENA FLAKKARI wants to deliver quality. To guarantee this quality and to provide clarity about our services in advance, a number of general terms and conditions apply.

Article 1. Definitions

1.1 ELENA FLAKKARI is a website on which you can purchase esoteric services and operates from the domain name www.elenaflakkari.com.

1.2 Customer: The person who has purchased a service.

1.3 Parties: ELENA FLAKKARI and the customer together.

Article 2. Applicability of General Terms and Conditions

2.1 These terms and conditions apply to the use www.elenaflakkari.com and to the agreement and provision of the services on behalf of ELENA FLAKKARI.

2.2 The parties can only deviate from these terms and conditions if they have expressly agreed to this in writing.

Article 3. Purchasing a service

3.1 ELENA FLAKKARI facilitates various esoteric services.

3.2 A Service may be purchased by consumers over the age of 18 or with the consent of a legally authorized parent/guardian.

3.3 An agreement will be entered into for the form and duration as indicated with the purchased service on the website.

3.4 A customer owes costs appropriate to the chosen service. This is paid in advance.

3.5 The procedure starts with the consultation form to be completed by the client on the website or by sending a message to our e-mail address. After receiving the form or email, we will contact you to discuss how we work, what the customer can expect from us and what we expect from the customer. After this is clear and the customer wishes to use one of our services, then there is an agreement and the payment request follows via our website. As soon as we have received the payment, we will start providing the agreed service within the agreed time period.

3.6 If a service is chosen where payments are made afterwards and the payment is not made from the amount due for whatever reason (e.g. due to reversal, insufficient funds, etc.), a reminder will be sent to the customer. If the customer, even after being given notice of default, still does not comply with the payment obligation, the customer is in default and collection costs will be charged. From that moment on, ELENA FLAKKARI is entitled to hand over the entire claim for collection.

3.7 ELENA FLAKKARI reserves the right to change the rates.

Article 4. Cancelling an appointment

4.1 The consultation agreed between the parties can be changed by the client free of charge within 48 hours after payment. If the customer makes changes 48 hours after payment, we will no longer be able to use this information in the agreed consultation. If the client nevertheless wishes to do so, a new consultation will have to be agreed. And a refund of the payment of the first consultation is not possible.

In case of cancellation after payment, a refund of the payment made is also not possible.

4.2 The Consultation may not be modified by the Client more than twice. If the client decides to change the consultation a third time, within the notice period stipulated in article 4.1, no refund will be made.

Article 5. Copyright and disclaimer

5.1 The texts, images, logo and trademark are the property of ELENA FLAKKARI. It is forbidden to copy and/or distribute parts of the website.

5.2 If you wish to reproduce a part of one of the articles, it is mandatory to mention ELENA FLAKKARI with the correct credits. Refer to the original text with a hyperlink and mention ELENA FLAKKARI as the source.

5.3 Despite the fact that the information on www.elenaflakkari.com is carefully compiled, it is possible that information is unexpectedly shared that is incomplete and/or incorrect. The content on the website can be changed or removed continuously. 

5.4 No rights can be derived from the information on this website and ELENA FLAKKARI cannot be held liable for any damage resulting from this information. Always contact your doctor, a psychologist or another medical expert if you experience physical or mental complaints.

Article 6 Final provisions

6.1 If you have any questions, comments or complaints about ELENA FLAKKARI, please send them to ###mailadres###

6.2 If one or more provisions of these terms and conditions of use are null and void or voidable, this shall not affect the validity of all other provisions.

6.3 These terms and conditions of use are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.

6.4 These Terms of Use may be amended by ELENA FLAKKARI at any time. These changes will be effective from the moment they appear on www.elenaflakkari.com . We therefore advise you to review the terms of use regularly.

ELENA FLAKKARI is listed in the Chamber of Commerce trade register no. ###number### and has the VAT number: ###number###.

September, 2024